Please read through our condition requirements before sending anything to us. Books that do not meet these requirements may be rejected during check-in and are not returned automatically.
If a book is rejected, you have 14 days after the buyback is completed to request it back and complete the return-shipping payment from your buyback page. Return shipping is $8.00 for the first rejected book and $2.00 for each additional rejected book in the same return.
Stripe securely processes the payment. TextbookTiger sends the return label and book list to our warehouse only after Stripe confirms payment. If you decline the return or do not complete it by the deadline, the rejected books may be recycled or donated.
As an EPEG member, we're committed to helping remove counterfeit books from the marketplace. If you aren't sure if your book is authentic, take a look at the EPEG website for more information on how to evaluate it. https://stopcounterfeitbooks.com