Simply enter the ISBN of your textbook on our website to get an instant quote. If you accept the quote, follow the instructions to ship your book to us for free. After we receive and check in your books, our payment provider will email a secure redemption link for the payment method you selected at checkout.
We accept books that are in good condition. This means minimal to no highlighting, no torn pages, and intact bindings. For a detailed list of our book condition guidelines, visit our Book Condition Requirements page.
We currently offer payments via PayPal, Venmo, ACH, or Amazon Gift Card.
Payment is issued after your books arrive and check-in is complete. Your buyback page shows whether the package is in transit, waiting for check-in, or complete.
We use your address and phone number to create the prepaid label for your shipment to us and to provide the carrier with accurate contact information. If a book is rejected and you later pay to have it returned, the return label uses the shipping address from that buyback. Contact support before paying for a return if that address is no longer correct.
Eligible buyback orders include prepaid shipping labels for sending books to us. Return shipping for rejected books is separate and is paid by the seller.
Once your buyback has been shipped, you can track it via the tracking number on your label. Please make sure you get a receipt when you drop off your package, as we are not responsible if something gets lost in transit before arriving at our warehouse.
No. The carrier must accept and scan your package within 7 days after you create the buyback. It can arrive at our warehouse after that deadline. Keep your carrier receipt until check-in is complete.
We will show the rejection on your completed buyback and email you. You have 14 days after the buyback is completed to request the rejected books back and complete the return-shipping payment. Return shipping is $8.00 for the first rejected book and $2.00 for each additional rejected book in the same return. Payment is collected securely by Stripe; TextbookTiger does not receive or store your card number, CVC, or expiration date. We send instructions to our warehouse only after Stripe confirms payment. If you decline the return or do not complete it within the deadline, the rejected books may be recycled or donated.
If you're experiencing issues logging into your account, please try resetting your password using the "Reset Password" page. If the problem persists, contact our technical support team for help.
You can reach our customer service team via email at support@TextbookTiger.com or through the form on the Contact Us page